RETURN POLICY

2025 Returns & Order Policy

Made-to-Order Process

All of our pieces are made to order, meaning each item is crafted specifically for you. Because of this, we are unable to accept returns.

Cancellations

Orders may be canceled within 24 hours of purchase. After this window, production begins, and we are unable to cancel the order.

Exchanges

Exchanges may be possible depending on the item. If you are interested in an exchange, please email us at keeperjewelry@gmail.com with your order details, and we’ll be happy to discuss options.

Special Date Requests

If you are purchasing for a special occasion, please leave a note at checkout. While we cannot guarantee delivery by a specific date, we will do our best to accommodate your request. For any further questions, feel free to contact us.